License status suspended

Manage your virtual machine straight form WHMCS - More Information
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hremix
Posts: 3
Joined: November 17th, 2015, 9:35 am

License status suspended

Post by hremix » November 17th, 2015, 9:55 am

Hello,

My trial licenses was suspended immediately after activation.

I'm testing 'WHMSC VMM' on a VMWare workstation running centos6.7.

What should I do next in order to move further?

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idanbe
Staff Member
Staff Member
Posts: 55
Joined: October 22nd, 2015, 2:34 pm

Re: License status suspended

Post by idanbe » November 17th, 2015, 9:59 am

Hello,

I've check your license in our systems.

You installed this plugin on a local host without any IP address.
this plugin will never work without ip address.

hremix
Posts: 3
Joined: November 17th, 2015, 9:35 am

Re: License status suspended

Post by hremix » November 17th, 2015, 10:59 am

Ok, thanks for your feed-back. I've now changed the WHMCS URL to point to the machine's internal network IP address:
http://192.168.1.10/whmcs/admin/index.php

It is still saying license suspended. Do I need to re-issue a new licenses?

*Update - I have submitted a cancellation of the trial license.

How do I get a new license without registering a new account? or would it be quicker if I register a new account?

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idanbe
Staff Member
Staff Member
Posts: 55
Joined: October 22nd, 2015, 2:34 pm

Re: License status suspended

Post by idanbe » November 17th, 2015, 11:23 am

Hello,

I can see that you fixed the IP problem.
i re-issued your license, you can try now.

hremix
Posts: 3
Joined: November 17th, 2015, 9:35 am

Re: License status suspended

Post by hremix » November 17th, 2015, 11:28 am

I can move further now that the license is activated. Thanks alot! :D

avihai
Posts: 3
Joined: November 21st, 2017, 10:03 pm

Re: License status suspended

Post by avihai » February 11th, 2018, 4:35 pm

Hi,

happy to hear that and thanks ;-)


Avihai

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