I'm running cPanel 108.0.14, CloudLinux 8.7 and JetBackup 5.2.10 (stable). For some reason, the JetBackup menu is not seen in the cPanel interface. The flag "JetBackup 5" is properly active in the feature associated with the plans our customers were assigned to.
Even though the topic below suggests that an incompatibility with the Jupter theme was fixed in JetBackup 5.2, I tried following those steps anyway but nothing changed:
viewtopic.php?t=422
Code: Select all
$ ln -s /usr/local/cpanel/base/frontend/paper_lantern/jetbackup5 /usr/local/cpanel/base/frontend/jupiter/jetbackup
$ /usr/local/cpanel/scripts/install_plugin /usr/local/jetapps/install/jetbackup5/cpanel/jetbackup5_cpanel.tar.gz --theme jupiter
info [install_plugin] Installing to jupiter
info [install_plugin] Scheduling task to update sprites
info [install_plugin] Scheduling task to update API spec files
Plugin installed ok
$
We run several cPanel + JetBackup servers and this one appears to be the only one affected, the only glaring difference between them is the fact that the affected server is our newest box (just 4 months old).
What could be the culprit now?
Thanks!