JetBackup Community Forums

Hello,

I added a couple of post job bash scripts that analyze some parts of the log. The problem is that the results I get are different and limited in comparison with when I run them as root through SSH.

These two scripts analyze the jet backup log and put some statistics in a .txt file which after that I export. I looked at the log file and everything seems ok:
If I run the same script through a simple cron, the resulted output is correct.

From what I tested, there seems to be a permission or environment issue with the post job scripts. Is there a way to debug this or can someone point me in the right direction? Alternatively, is there a way to add some hooks to run my scripts after the backup job is done?

Thank you.

It appears to be an issue particular to your environment. Please create a ticket with our help desk by emailing support@jetapps.com or visiting the link below because we MAY need access to your servers and don't want to work over a public forum, for security concerns. Thank you!

https://www.jetapps.com/support

Hi,

Just a follow up's to Alex's response, please try the following -

1. print the environment from ssh running as root (printenv).
2. do the same from the cron (print output to a file)
3. compare them, add the missing env variables to the cron

For example -
Hope it helps

Thanks,
Eli.

Hello,

@alex as a result of tests, I will open a ticket.

@elialum I forgot to update this thread. That's exactly what I did and found out that the env for the jetbackup scripts was empty, so I exported what I needed in the bash script, but the problem still persists.

Thank you.

Hi,

Thank you for the update about your issue.
Please let us know if you need further assistance

Eli.