JetBackup Community Forums

Hello,

We upgraded Jetbackup to Edge version 3.2.11. Upon trying to download a Compressed cPanel archive

[ **** TEXT REMOVED **** ]

Is anyone aware of this bug? Is there a way around it?

Looking forward to your response.

Thank you.

Havri,

Thank you for reporting this issue on our EDGE branch

Please use private channels (submit a ticket) to report issues that contains sensitive information (security issues, examples with real data etc).

I opened an internal case about it for our devs, we will update here ASAP.

Thanks,
Eli.

Hello Eli,

I think I've removed all sensitive data from the output. Was there something that I've missed?

I will open a ticket with your support team.

Thank you.

Hi Havri,

We greatly appreciate your reporting this issue with the EDGE release, and thank you for submitting a ticket! Since our Development Team can be reached easily on our helpdesk, and as a general precaution, we recommend that newly introduced bugs that could be open to abuse (by copying methods or files) are reported directly using our ticket system. Eli has created an internal case for this issue, and your report is being investigated so we will provide an update here as soon as it's resolved.

Once again, we appreciate your testing and feedback for our EDGE releases

Thank you,
Clark