Hello, I have upgraded jetbackup to version 4. But soon after the migration finished all the old backups are not usable. It can not backup nor restore to the destination.
Please help
Restore Fails after upgrade
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- Staff Member
- Posts: 21
- Joined: October 4th, 2017, 4:40 am
Re: Restore Fails after upgrade
Hello josephh,
Sorry for the inconvenience caused by this issue! I have created a ticket on our helpdesk so our Support Technicians can QUICKLY assist you in resolving this, since backups should remain usable after a software upgrade.
If there is anything else we can do to assist, please let us know.
Sorry for the inconvenience caused by this issue! I have created a ticket on our helpdesk so our Support Technicians can QUICKLY assist you in resolving this, since backups should remain usable after a software upgrade.
If there is anything else we can do to assist, please let us know.
Thank You,
Clark, JetApps Team
Clark, JetApps Team