Search found 21 matches

by JetAppsClark
April 10th, 2023, 5:48 pm
Forum: JetBackup Interworx
Topic: JetBackup for Interworx now on ALPHA tier!
Replies: 0
Views: 58274

JetBackup for Interworx now on ALPHA tier!

Hello Everyone, We are excited to announce the release of Interworx Panel Support to the JetBackup 5.3.0 ALPHA Tier! JetBackup 5 is our fastest, most secure, versatile, and reliable version yet! Now with even more highly requested destinations supporting incremental backups to choose from! See our J...
by JetAppsClark
February 18th, 2022, 7:18 pm
Forum: JetBackup cPanel
Topic: error backing up postgre DB
Replies: 1
Views: 4816

Re: error backing up postgre DB

Hello ludolugo, This issue is generally caused by the "samerole" database flag for the IPv6 ::1 entry in the pg_hba.conf file, which can cause the above mentioned error during backup of a PostgreSQL database for accounts. In pg_hba.conf: host samerole all ::1/128 md5 We are aware of certai...
by JetAppsClark
December 23rd, 2021, 5:00 pm
Forum: JetBackup Management Console
Topic: Failed to get versions
Replies: 3
Views: 7487

Re: Failed to get versions

Hello @ezols, Thanks for reaching out regarding JetBackup MC! Per the System Requirements, JetBackup MC only supports CentOS 7, and CentOS 8 is not supported at this time. These are the minimum system requirements for installing JetBackup Management Console: A clean CentOS 7.X Minimal Install 2.2GHz...
by JetAppsClark
May 13th, 2021, 7:51 pm
Forum: JetBackup cPanel
Topic: General Error
Replies: 1
Views: 5912

Re: General Error

Hello Lightingers, Thank you for reaching out via our forums. Unfortunately the error logged by JetBackup will be somewhat generic, but this issue is normally caused by permission issues on the mongodb socket file. Can you please verify that the socket file is owned by user/group mongod:mongod with ...
by JetAppsClark
April 29th, 2021, 3:53 pm
Forum: JetBackup cPanel
Topic: "Unable to validate connection" when creating an SSH backup destination
Replies: 3
Views: 4558

Re: "Unable to validate connection" when creating an SSH backup destination

Hello jpringle1, Here are a couple of steps you could check to troubleshoot your issue: - In the screenshot provided, the backup directory path is currently set to ./, try specifying the absolute path of the backup directory for your ssh user (/home/sshuser/backuppath) when adding the destination. -...
by JetAppsClark
December 8th, 2020, 5:03 pm
Forum: JetBackup DirectAdmin
Topic: JetBackup 5.1 Released to EDGE Tier!
Replies: 0
Views: 19931

JetBackup 5.1 Released to EDGE Tier!

JetBackup 5.1 has now been released to the EDGE tier. This release includes a new incremental backup engine and support for S3-Compatible Destinations, including Amazon S3, Wasabi, DigitalOcean Spaces, Backblaze B2 and more ! We'd like to invite everyone to checkout our new Backup Engine and see wha...
by JetAppsClark
December 8th, 2020, 5:02 pm
Forum: JetBackup cPanel
Topic: JetBackup 5.1 Released to EDGE Tier!
Replies: 0
Views: 16575

JetBackup 5.1 Released to EDGE Tier!

JetBackup 5.1 has now been released to the EDGE tier. This release includes a new incremental backup engine and support for S3-Compatible Destinations, including Amazon S3, Wasabi, DigitalOcean Spaces, Backblaze B2 and more ! We'd like to invite everyone to checkout our new Backup Engine and see wha...
by JetAppsClark
November 16th, 2020, 4:40 pm
Forum: JetBackup cPanel
Topic: Hetzner box
Replies: 4
Views: 9542

Re: Hetzner box

Hello @kolapsnet, We are very sorry to hear of this issue. We would highly recommend submitting a ticket to support@jetapps.com so we can check and advise if there are any configuration issues on your server. In the meantime, we can see that for Hetzner Storage boxes only the /home/ directory is wri...
by JetAppsClark
October 14th, 2020, 11:49 pm
Forum: JetBackup cPanel
Topic: Jetbackup install and configure with Ansible Playbook
Replies: 5
Views: 5518

Re: Jetbackup install and configure with Ansible Playbook

Hello Lightingers, I can see that the API command you provided has a minor typo with the "schedules[]" parameter. (schedule needs to changed to schedule s ) Also, I made a minor correction to the time parameter to "0100", assuming the intended scheduled time was 1am. ;) jetapi ba...
by JetAppsClark
October 13th, 2020, 11:18 pm
Forum: JetBackup cPanel
Topic: Jetbackup install and configure with Ansible Playbook
Replies: 5
Views: 5518

Re: Jetbackup install and configure with Ansible Playbook

Hello Lightingers, Thank you for getting back to us! :) We can see that the syntax wasn't correct, and it appears that our documentation for the manageSchedule API command was not accurate for this parameter. We will be correcting this and apologize for any confusion caused. Please see below for the...