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Search found 41 matches

by ofir
January 1st, 2020, 9:02 am
Forum: JetBackup
Topic: QNAP rsync issues
Replies: 5
Views: 810

Re: QNAP rsync issues

Hi,

Please open a support ticket for our team and provide your servers login credentials for a better understanding of your issue.

Thanks.
by ofir
December 31st, 2019, 11:24 am
Forum: JetBackup
Topic: QNAP rsync issues
Replies: 5
Views: 810

Re: QNAP rsync issues

cameronperth wrote:Not on a public forum?
We don't need the sensitive data only the settings.

Anyway, please open a support ticket for our team to get a closer look at your issue.

Thanks.
by ofir
December 31st, 2019, 9:16 am
Forum: JetBackup
Topic: QNAP rsync issues
Replies: 5
Views: 810

Re: QNAP rsync issues

Hi,

Can you please share some more info with us,
What is the backed up data size?
Are the backup jobs finished with completed status?

Can you please also share the destination and the backup setup?

I'm looking forward to your replay.

Regards,
Ofir, JetApps team.
by ofir
December 3rd, 2019, 9:20 am
Forum: JetBackup
Topic: Does JetBackup support PostSQL Backup?
Replies: 1
Views: 545

Re: Does JetBackup support PostSQL Backup?

Hi sufianahmed,

Yes, JetBackup supports PostgreSQL backups.

Regards,
Ofir, JetApps team.
by ofir
December 2nd, 2019, 9:34 am
Forum: JetBackup
Topic: Unistalling JetBackup
Replies: 1
Views: 509

Re: Unistalling JetBackup

Hi MikaK, After removing jetapps-repo, all of the other JetApps packages should be removed as well, including the update Cron jobs. It seems that you have some external script that does those installations. I advise you to open a support ticket In order to let our team check it out. Thanks, Ofir Nag...
by ofir
November 4th, 2019, 8:34 am
Forum: JetBackup
Topic: Can you check my exclude list for errors?
Replies: 1
Views: 1624

Re: Can you check my exclude list for errors?

Hi, Your exclude list looks fine. Although some backup destinations (such as Amazon destination) has a different exclude syntax. For more information: https://docs.jetbackup.com/manual/whm/BackupJobs/excludeFiles.html As for your second question, Jetbackup uses a different exclude protocol for diffe...
by ofir
October 27th, 2019, 8:53 am
Forum: JetBackup
Topic: JetBackup for Linux - empty password field
Replies: 1
Views: 1492

Re: JetBackup for Linux - empty password field

Hi,

This might be your browser auto password saver.
Try to set the new backup destination trough a private/incognito mode.

Regards.
by ofir
October 15th, 2019, 11:07 am
Forum: JetBackup
Topic: Backup destination: Unable to create destination dir
Replies: 1
Views: 1666

Re: Backup destination: Unable to create destination dir

Hi, Since SFTP auth is based on SSH those failures may be related. And it seems that JetBackup SSH authentication is not fully compatible with Synology servers. As part of our experience with Synology (clients issues) indicates that connection through an SSK key cannot be made. Also, as part of the ...
by ofir
September 23rd, 2019, 8:05 am
Forum: JetBackup
Topic: Create Schedule's Backup Retain feature
Replies: 1
Views: 1630

Re: Create Schedule's Backup Retain feature

Hi EdgeCity, It's nice to hear from you again :) In case you set the Backup Retain to 1, you will only have 1 backup on the backup destination server for each backed up account. Only the new files will be uploaded and old unexisting files will be deleted from the backup. It's not possible to set the...
by ofir
September 16th, 2019, 9:06 am
Forum: JetBackup
Topic: Does Jetbackup make a full copy of the server data before it runs an Rsync to your destination?
Replies: 4
Views: 2389

Re: Does Jetbackup make a full copy of the server data before it runs an Rsync to your destination?

Hi Norm, On JetBackup you can choose if to keep your backups locally or send them directly to a remote server. JetBackup also allows the ability to perform incremental backups (on the supported backup destinations) to decrease the backup run time and consume less disk space on the backup destination...
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