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Search found 28 matches

by ofir
June 17th, 2019, 7:26 am
Forum: JetBackup
Topic: Detailed log
Replies: 1
Views: 799

Re: Detailed log

Hi,

You can turn on the debug mode on your JetBackup to get more detailed logs.
Go to WHM->JetBackup->Settings-> set "Debug Active" to "Yes".

Regards,
Ofir.
by ofir
May 30th, 2019, 7:56 am
Forum: JetBackup
Topic: Use JetBackup to move all backups to another destination after a specific date
Replies: 1
Views: 1345

Re: Use JetBackup to move all backups to another destination after a specific date

Hi,

Currently, there is no automation in JetBackup for transferring backups between servers.
Although, you can create a directories backup job and schedule it to run twice a month and backup your local backups folder. But the restorations of those backups will have to be made manually.

Regards.
by ofir
May 21st, 2019, 9:02 am
Forum: JetBackup
Topic: Cloudlinux and JetBackup Best Setting
Replies: 2
Views: 1491

Re: Cloudlinux and JetBackup Best Setting

Hi, The CloudLinux best settings are individual per server and backup job settings. For example, Compressed backups will spend most on the on IO during the compression process. Incremental backups will require more bandwidth. ext. The thumb rule is to allowing JetBackup at least 50% of the free serv...
by ofir
May 12th, 2019, 9:18 am
Forum: JetBackup
Topic: Do you have an explanation on how to restore from a full server crash?
Replies: 1
Views: 1431

Re: Do you have an explanation on how to restore from a full server crash?

Hello, Thank you for submitting this question. There are several ways to restore server accounts using JetBackup, The most recommended way is using the DR mode (Disaster Recovery). https://docs.jetbackup.com/manual/whm/DisasterRecovery/restoreFromDisasterRecovery.html In case you don't have DR backu...
by ofir
April 28th, 2019, 11:31 am
Forum: JetBackup
Topic: Recommended machine for backup destination
Replies: 1
Views: 1781

Re: Recommended machine for backup destination

Hi, Thank you for submitting this query. Generally speaking, we avoid giving clients destination recommendations, since there are so many different configurations. We believe that each hosting provider has its own preferences and settings they are comfortable with. Each OS (FreeNAS FreeBSD centOS De...
by ofir
March 27th, 2019, 9:16 am
Forum: JetBackup
Topic: Synology.
Replies: 5
Views: 3537

Re: Synology.

Hi Jeff, After several tests, I have noticed that Synology DSM 5 is different than DSM 6+ It would be great if you could open a support ticket via https://www.jetapps.com/#contact, and allow me to further investigate this. (please mention that the ticket was opened according to this forum conversati...
by ofir
March 26th, 2019, 8:45 am
Forum: JetBackup
Topic: Create New Destination - SFTP results in "Error:Unable to create destination dir"
Replies: 3
Views: 2693

Re: Create New Destination - SFTP results in "Error:Unable to create destination dir"

Hi,

When logging in manually you should implement the escaping,
When setting with JetBackup the escaping will be automatically.

Anyway, this is a bit awkward, It seems that the destination creation should have work.
What JetBackup version are you running?
by ofir
March 24th, 2019, 9:53 am
Forum: JetBackup
Topic: Create New Destination - SFTP results in "Error:Unable to create destination dir"
Replies: 3
Views: 2693

Re: Create New Destination - SFTP results in "Error:Unable to create destination dir"

Hi, For FTP and SFTP JetBackup using the LFTP library. The LFTP lib requires the remote server will supports `mv`, `ls`, and `mkdir` commands, over the FTP protocol. Can you please try to create a command line connection using the JetBackup LFTP and test those command? You can create the connection ...
by ofir
March 24th, 2019, 9:41 am
Forum: JetBackup
Topic: Problem restoring mail
Replies: 1
Views: 1933

Re: Problem restoring mail

Hi,

Thank you for your feedback.
The email restore is a known issue on JetBackup 4.0.11 and 4.0.12

The fix for this bug will be released with JetBackup 4.0.13
Until then, you can open a support ticket to get a patch for it (or we can implement it for you)
https://www.jetapps.com/#contact

Thank you.
by ofir
March 17th, 2019, 8:41 am
Forum: JetBackup
Topic: Column count of mysql.proc is wrong
Replies: 2
Views: 2157

Re: Column count of mysql.proc is wrong

Hi Cosmin,

Thank you for sharing your issue with us.

Can you please try to execute a regular bash dump to the database and share the screen with us?
(The DB can be dump by: `mysqldump DB_NAME > DB_NAME.sql`)

Regards.
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