Hi,
Please open a support ticket for our team and provide your servers login credentials for a better understanding of your issue.
Thanks.
Search found 40 matches
- January 1st, 2020, 9:02 am
- Forum: JetBackup cPanel
- Topic: QNAP rsync issues
- Replies: 5
- Views: 7691
- December 31st, 2019, 11:24 am
- Forum: JetBackup cPanel
- Topic: QNAP rsync issues
- Replies: 5
- Views: 7691
Re: QNAP rsync issues
We don't need the sensitive data only the settings.cameronperth wrote:Not on a public forum?
Anyway, please open a support ticket for our team to get a closer look at your issue.
Thanks.
- December 31st, 2019, 9:16 am
- Forum: JetBackup cPanel
- Topic: QNAP rsync issues
- Replies: 5
- Views: 7691
Re: QNAP rsync issues
Hi,
Can you please share some more info with us,
What is the backed up data size?
Are the backup jobs finished with completed status?
Can you please also share the destination and the backup setup?
I'm looking forward to your replay.
Regards,
Ofir, JetApps team.
Can you please share some more info with us,
What is the backed up data size?
Are the backup jobs finished with completed status?
Can you please also share the destination and the backup setup?
I'm looking forward to your replay.
Regards,
Ofir, JetApps team.
- December 3rd, 2019, 9:20 am
- Forum: JetBackup cPanel
- Topic: Does JetBackup support PostSQL Backup?
- Replies: 1
- Views: 3882
Re: Does JetBackup support PostSQL Backup?
Hi sufianahmed,
Yes, JetBackup supports PostgreSQL backups.
Regards,
Ofir, JetApps team.
Yes, JetBackup supports PostgreSQL backups.
Regards,
Ofir, JetApps team.
- December 2nd, 2019, 9:34 am
- Forum: JetBackup cPanel
- Topic: Unistalling JetBackup
- Replies: 1
- Views: 3753
Re: Unistalling JetBackup
Hi MikaK, After removing jetapps-repo, all of the other JetApps packages should be removed as well, including the update Cron jobs. It seems that you have some external script that does those installations. I advise you to open a support ticket In order to let our team check it out. Thanks, Ofir Nag...
- November 4th, 2019, 8:34 am
- Forum: JetBackup cPanel
- Topic: Can you check my exclude list for errors?
- Replies: 1
- Views: 5025
Re: Can you check my exclude list for errors?
Hi, Your exclude list looks fine. Although some backup destinations (such as Amazon destination) has a different exclude syntax. For more information: https://docs.jetbackup.com/manual/whm/BackupJobs/excludeFiles.html As for your second question, Jetbackup uses a different exclude protocol for diffe...
- October 27th, 2019, 8:53 am
- Forum: JetBackup Linux (No Panel)
- Topic: JetBackup for Linux - empty password field
- Replies: 1
- Views: 8342
Re: JetBackup for Linux - empty password field
Hi,
This might be your browser auto password saver.
Try to set the new backup destination trough a private/incognito mode.
Regards.
This might be your browser auto password saver.
Try to set the new backup destination trough a private/incognito mode.
Regards.
- October 15th, 2019, 11:07 am
- Forum: JetBackup cPanel
- Topic: Backup destination: Unable to create destination dir
- Replies: 1
- Views: 5515
Re: Backup destination: Unable to create destination dir
Hi, Since SFTP auth is based on SSH those failures may be related. And it seems that JetBackup SSH authentication is not fully compatible with Synology servers. As part of our experience with Synology (clients issues) indicates that connection through an SSK key cannot be made. Also, as part of the ...
- September 23rd, 2019, 8:05 am
- Forum: JetBackup cPanel
- Topic: Create Schedule's Backup Retain feature
- Replies: 1
- Views: 4911
Re: Create Schedule's Backup Retain feature
Hi EdgeCity, It's nice to hear from you again :) In case you set the Backup Retain to 1, you will only have 1 backup on the backup destination server for each backed up account. Only the new files will be uploaded and old unexisting files will be deleted from the backup. It's not possible to set the...
- September 16th, 2019, 9:06 am
- Forum: JetBackup cPanel
- Topic: Does Jetbackup make a full copy of the server data before it runs an Rsync to your destination?
- Replies: 4
- Views: 7601
Re: Does Jetbackup make a full copy of the server data before it runs an Rsync to your destination?
Hi Norm, On JetBackup you can choose if to keep your backups locally or send them directly to a remote server. JetBackup also allows the ability to perform incremental backups (on the supported backup destinations) to decrease the backup run time and consume less disk space on the backup destination...