Search found 54 matches
- June 16th, 2020, 5:00 am
- Forum: JetBackup cPanel
- Topic: Migration of backups without access for original server
- Replies: 2
- Views: 3605
Re: Migration of backups without access for original server
Hi vbjr, For the most convenient/recommended way to migrate your JetBackup configuration (database backup), please refer to our Disaster Recover documentation here: https://docs.jetbackup.com/manual/whm/DisasterRecovery/restoreFromDisasterRecovery.html If you already have migrated your accounts and ...
- April 18th, 2020, 3:53 am
- Forum: JetBackup cPanel
- Topic: Jetbackup api
- Replies: 1
- Views: 2559
Re: Jetbackup api
Hi ludolugo, The Progress Object is referenced/nested in the BackupJob/CloneJob Object. In your particular case, you may fetch the Backup Job Object through the getBackupJob API call if you specify a particular Backup Job ID(https://docs.jetbackup.com/manual/whm-api/BackupJobs/getBackupJob.html) or ...
- April 3rd, 2020, 10:16 pm
- Forum: JetBackup cPanel
- Topic: Backups partially completed due to errors in client databses
- Replies: 7
- Views: 6978
Re: Backups partially completed due to errors in client databses
Hi MrIver,
Thank you for the additional information, may I suggest opening a ticket with us at support@jetapps.com so that our support technicians could have a further look into your issue and provide better assistance.
Thank You,
Anton, JetApps Team.
Thank you for the additional information, may I suggest opening a ticket with us at support@jetapps.com so that our support technicians could have a further look into your issue and provide better assistance.
Thank You,
Anton, JetApps Team.
- April 3rd, 2020, 4:40 am
- Forum: JetBackup cPanel
- Topic: Backups partially completed due to errors in client databses
- Replies: 7
- Views: 6978
Re: Backups partially completed due to errors in client databses
Hi MrIver, Apologies for the delay getting back to you. Could you please verify if the following databases are missing or incomplete from your backups after setting the force flag? Just to clarify, With --force, mysqldump prints the error message, but it also writes an SQL comment containing the vie...
- March 31st, 2020, 2:59 am
- Forum: JetBackup cPanel
- Topic: Backups partially completed due to errors in client databses
- Replies: 7
- Views: 6978
Re: Backups partially completed due to errors in client databses
Hi MrIver, Glad to hear of your positive experience using JetBackup and sorry to hear about your issue. For Item #1, JetBackup currently does not have a built-in feature to send notifications to for each corresponding accounts regarding their backups. With that said, I will be reaching out to our de...
- March 3rd, 2020, 8:50 am
- Forum: JetBackup cPanel
- Topic: Backup site/server alternatives
- Replies: 1
- Views: 2832
Re: Backup site/server alternatives
Hi fbarajas, We're glad to hear of your great experience with JetBackup and incremental backups. As for alternatives outside of a dedicated SSH storage server, your options for destinations that fully supports incremental backups are Local storage provided that it's on a separate device, or through ...
- February 29th, 2020, 3:19 am
- Forum: JetBackup cPanel
- Topic: Failed to execute backup types
- Replies: 3
- Views: 4667
Re: Failed to execute backup types
Hi jdeker, Glad to hear that you were able to resolve your prior issue. Now regarding users not able to view their snapshots, I'd first verify if they have the appropriate permissions under the cPanel Permissions Tab in JetBackup WHM. (JetBackup > Permissions > cPanel Permissions - Capture.PNG) Afte...
- February 26th, 2020, 4:36 am
- Forum: JetBackup cPanel
- Topic: Failed to execute backup types
- Replies: 3
- Views: 4667
Re: Failed to execute backup types
Hi jdeker, Apologies for the issue you are currently experiencing. A failed status means that the backup job failed to execute, and can be caused by a variety of reasons. Unfortunately, without access to the backup logs, It will be difficult to pinpoint the exact cause of the issue. You may also ena...
- February 19th, 2020, 3:25 am
- Forum: JetBackup cPanel
- Topic: Not enough disk space in workspace partition
- Replies: 3
- Views: 5409
Re: Not enough disk space in workspace partition
Hi aleangelico, I assume you are using an archived/compressed backup job. If so, then yes, unfortunately, JetBackup does require (a bit more than) twice of the account size during the backup on your workspace partition as it needs to generate the backup locally before transferring to your backup des...
- February 8th, 2020, 3:13 am
- Forum: JetBackup cPanel
- Topic: Not enough disk space in workspace partition
- Replies: 3
- Views: 5409
Re: Not enough disk space in workspace partition
Hi aleangelico, To resolve this issue, you may either change your Jetbackup workspace directory (https://docs.jetbackup.com/manual/whm/Settings/general.html#workspace-directory) to a partition with enough free space or contact your system administrator and ask for an increase of the size of the curr...