JetBackup Community Forums

Hi Raenk,

Thank you for sharing this with us, I will try to assist you as much as possible.
I will need some screenshots from your JetBackup settings please -

Settings -> General tab
Settings ->Resource tab

Thank you,
Ofir, JetApps Team.

Hi, Each backup is located in an identified backup directory. This dir is synced with the JetBackup database. Additionally, each backup is holding an index file that contains the backup path. For those reasons, backups Can't be transferred between servers or directories. if you need help with a spec...

Hi,

Thank you for the feedback

JetBackup minimum memory requirement is 2Gb. As the cPanel recommend on Centos 7 OS.

We will make the documentation more clear.

Thank you,
Ofir, JetApps team.

Hi,

JetBackup 4.1 Going to be with lots of changes and improvement, so, unfortunately, There is no official ETA for a release at this moment.

A rough estimate is that it's going to be about a year.

Thank you,
Ofir, JetApss Team.

Hi, The ability to restore individual files or email of a cPanel account is available only on full incremental backup destination type. Such as Local or SSH. For more information about destination types: https://docs.jetbackup.com/manual/whm/Destinations/destinationsOverview.html Currently, Backblaz...

Hi Fernando, > Does JetBackup uses a directory for temporary files or databases? > Is there anyway I can select another directory for JetBackup's databases and temporary files? JetBackup does uses temporary files directory. The default temporary files directory is: /usr/local/jetapps/usr/jetbackup/w...

Hi,

What JetBackup Version are you using?

In case that you need immediate assistance, please submit a ticket by emailing support@jetapps.com or by using our [contact form] (https://www.jetapps.com/#contact.) We provide FREE 24/7/365 Support for any JetBackup related issues.

Thank You.

Hi Anthony, In JetBackup 3.3 its possible to backup, incrementally, databases into AWS S3. In the next version we will add the possibility to also backup compressed databases into AWS S3. In JetBackup 3.3 we have also added the possibility to create backup filters - so you can include only one accou...

Hi fbarajas,

Thank you for your feedback,
It seems like your backup job was fail during the 'rsync ' process.

Please open a support ticket for our team to further investigate this issue.

Regards,
JetApps team.

Hi,

Sorry for inconvenience this may caused to you.

Can you please open a support ticket and provide your server SSH credentials ?
https://www.jetapps.com/support

Thanks,
JetApps team.