JetBackup Community Forums

Hi, For FTP and SFTP JetBackup using the LFTP library. The LFTP lib requires the remote server will supports `mv`, `ls`, and `mkdir` commands, over the FTP protocol. Can you please try to create a command line connection using the JetBackup LFTP and test those command? You can create the connection ...

Hi,

Thank you for your feedback.
The email restore is a known issue on JetBackup 4.0.11 and 4.0.12

The fix for this bug will be released with JetBackup 4.0.13
Until then, you can open a support ticket to get a patch for it (or we can implement it for you)
https://www.jetapps.com/#contact

Thank you.

Hi Cosmin,

Thank you for sharing your issue with us.

Can you please try to execute a regular bash dump to the database and share the screen with us?
(The DB can be dump by: `mysqldump DB_NAME > DB_NAME.sql`)

Regards.

Hi,

Can you please try to create a normal SSH connection via command line to that destination server?
(ssh -p SERVER_PORT USER@HOST)
Please share the screen with us as well.

Thank you.

Hi Slantgolf,

Thank you for submitting this query.

What JetBackup version are you using (you can get the current version by - `jetapps -i jetbackup`)?

On what protocol are you login into your drive at Synology DSM? And which Destination Type did you try to set it on JetBackup?

Regards.

Hi,

Thank you for sharing this with us, I will try to assist you.

Can you please turn on the debug mode on your JetBackup and re-run the backup job,
And share the job log with us?

Debug mode can be enabled by Settings->General page and set 'Debug Active' option.

Thank you.

Hi, I'm sorry for the inconvenience this may cause to you. Clearing your browser cache will solve it for you (Ctrl + Shift + R on most of the browsers). This occurs due to the browsers cache mechanism and the HTML changes after the update. We already have an internal case for implementing auto cache...

Hi, The release can take about few weeks (JetBackup 4.0.12 was just released yesterday to EDGE tier). If you need a faster fix for that, please open a support ticket and provide your server login credentials, and we do our best to manually implement the fix on your server once we solve it. Regards, ...

Hi,

We were able to confirm that the `pg_dump` tar flag uses the tar temp path.
I have opened an internal case for changing the PostgreSQL dump format.
The fix will probably release in JetBackup 4.0.13

Again, thank you for the information.

Regards.

Hi, Thank you for the information. It seems like that the PGSQL engine is still keeping temp files on your "/" partition, during the dump process. Please execute manual 'pg_dump' into the backup partition and in parallel see if any temp files are saved in the "/" partition. The c...