JetBackup Community Forums

Hi, What kind of backup are you planing to do ? While google drive can be tempting, their API is limited and we can only push tar.gz full backups, without incremental backups & single file restores (you have to restore the whole account). You can review backup destination features here - https:/...

Hi Alex, In order to fully utilises the power of JetBackup, you will need to fully migrate to JetBackup's engine :) I assume you are using compressed tar.gz backups, and this is why your server load spikes. Using JetBackup, we will push files directly from the user's homedir to the S3 remote destina...

Hi,

This should be fixed in the latest release of JetBackup.

Eli.

Hi,

We've added Hourly backups since v3.1.11

Eli.

Hi,

This happened in the pass after cPanel pushed an update which changed settings in their 3rd party PHP, breaking our module (and others as well).

Since JetBackup 3.1 we are using our own PHP (7) version, so we are not bounded to cPanel.

Eli.

Hi, This is currently unsupported due to cPanel limits - They force us to use their language file, rather then ours. This caused many issues - overwriting the language file by 3rd party plugins / cPanel updates, so we had to skip it for now. Best way will be to open a feature request - http://reques...

Hi, ADrive - We could not validate this connection. Unknown Error Looks like they have their own proprietary rsync solution, and it's not a regular "ssh" box. While trying to validate a remove ssh destination, we will try to do a "regular" privileged user login, and simple write ...

Hi,

What happens when you restore ? Do you get the right permissions/owner back ?
This is a local or remote backup destination ? And if it's local, is it NFS or regular mount ?

Thanks,
Eli.

Hi,

Besides API calls - Easiest way will be to create a job that will backup accounts per a cPanel package.
Then you will only have to move accounts from one package to another, this could be easily done in varies ways.

Thanks,
Eli.

Hi,

Please send me the output of -
Furthermore, what happens when you try to execute the update manually from the CLI ?
Thanks,
Eli.