Hi,
It's hard to guess what exactly is the issue based on the provided information.
Can you please open a ticket with us so we can have a look at the server ?
Thanks,
Eli.
Search found 95 matches
- November 14th, 2017, 12:17 pm
- Forum: JetBackup cPanel
- Topic: Failed to create the destination folder
- Replies: 1
- Views: 4435
- November 1st, 2017, 10:02 am
- Forum: JetBackup cPanel
- Topic: Database Backups
- Replies: 4
- Views: 7097
Re: Database Backups
Hi,
You probably choose backup destinations that are unsupported for this feature.
For this job, you should use either use local, ssh, ftp, rsync.net
Thanks,
Eli.
You probably choose backup destinations that are unsupported for this feature.
For this job, you should use either use local, ssh, ftp, rsync.net
Thanks,
Eli.
- October 22nd, 2017, 1:25 am
- Forum: JetBackup cPanel
- Topic: jetbackup "Unable to execute cpanel package account"
- Replies: 3
- Views: 5871
Re: jetbackup "Unable to execute cpanel package account"
Hi, This usually happens when a cPanel update is initiated while JetBackup is running. The "/scripts/pkgacct" is locked during the update and the backup to the current account (or more..) fails. Anyhow, we have an open case about it and it should be fixed in the 3.2.x branch. Thanks, Eli.
- October 9th, 2017, 10:53 pm
- Forum: JetBackup cPanel
- Topic: Exclude user from backup
- Replies: 6
- Views: 8457
Re: Exclude user from backup
Hi, It's not possible through the CLI, however JetBackup knows how to disable backups for certain users that have exceeded specified inodes limits - 1. In the job settings, instead of all accounts choose "Backup rotation". 2. WHM > JetBackup > Settings > Backup Rotation Settings : Set your...
- September 23rd, 2017, 8:35 am
- Forum: JetBackup cPanel
- Topic: Logs
- Replies: 1
- Views: 3718
Re: Logs
Hi,
/etc/jetapps/apps/jetbackup/logs
Will have a look at the search also.
Thanks,
Eli.
/etc/jetapps/apps/jetbackup/logs
Will have a look at the search also.
Thanks,
Eli.
- September 23rd, 2017, 8:34 am
- Forum: JetBackup cPanel
- Topic: Support for S3 alteratives (Dreamobjects/D. O. Spaces)
- Replies: 1
- Views: 3687
Re: Support for S3 alteratives (Dreamobjects/D. O. Spaces)
Hi,
Thank you for the feedback.
We do plan to add generic storage object support. If possible, please open a feature request about it at http://request.jetapps.com/ so we can milestone it and add it to our loop.
Thanks,
Eli.
Thank you for the feedback.
We do plan to add generic storage object support. If possible, please open a feature request about it at http://request.jetapps.com/ so we can milestone it and add it to our loop.
Thanks,
Eli.
- September 17th, 2017, 1:29 pm
- Forum: JetBackup cPanel
- Topic: Example of jetcli command
- Replies: 6
- Views: 8409
Re: Example of jetcli command
Hi Havri,
Thank you for the followup
There will be major changes in the API system, so keep track on our changelog.
Thanks,
Eli.
Eli.
Thank you for the followup
There will be major changes in the API system, so keep track on our changelog.
Thanks,
Eli.
Eli.
- September 14th, 2017, 9:57 am
- Forum: JetBackup cPanel
- Topic: Example of jetcli command
- Replies: 6
- Views: 8409
Re: Example of jetcli command
Hi,
Seems like there is indeed an issue specific with the timezone.
I've opened an internal case for our developers (JB155), please check our changlog occasionally to track the progress -
https://docs.jetapps.com/jetbackup/changelog
Thanks,
Eli.
Seems like there is indeed an issue specific with the timezone.
I've opened an internal case for our developers (JB155), please check our changlog occasionally to track the progress -
https://docs.jetapps.com/jetbackup/changelog
Thanks,
Eli.
- September 14th, 2017, 7:44 am
- Forum: JetBackup cPanel
- Topic: Error 401 when downloading backup
- Replies: 3
- Views: 6056
Re: Error 401 when downloading backup
Hi,
Yes, you can turn on debug mode form the General settings.
I would like to take a further look on the server, can you please open a ticket with us providing server login details with a reference to this thread ?
Thanks,
Eli.
Yes, you can turn on debug mode form the General settings.
I would like to take a further look on the server, can you please open a ticket with us providing server login details with a reference to this thread ?
Thanks,
Eli.
- September 1st, 2017, 10:19 am
- Forum: JetBackup cPanel
- Topic: Error 401 when downloading backup
- Replies: 3
- Views: 6056
Re: Error 401 when downloading backup
Hi, I couldn't replicate this issue on my side.... root@server15 [/home/compumed/.jbm/downloads]# ll total 12 drwx------ 2 compumed compumed 4096 Sep 1 11:17 ./ drwx------ 3 compumed compumed 4096 Jun 8 2015 ../ -rw-rw---- 1 compumed compumed 171 Sep 1 11:17 download_compumed_3715_files_1504253836.t...