Errors in backup

[fbarajas]

Hi!

I'm getting some "rsync unexplained errors" on my backup. Here's part of my log:

wwwaulav...SUCCESS
wwwautomx...SUCCESS
wwwbiod...FAILED - rsync error: unexplained error (code 255) at io.c(820) [sender=3.1.2]
wwwbiwtgroup...SUCCESS
wwwbram...FAILED - rsync error: unexplained error (code 255) at io.c(820) [sender=3.1.2]
wwwbwae...SUCCESS
wwwcaip...SUCCESS
wwwcapac...SUCCESS
wwwchiqu...SUCCESS
wwwcies...SUCCESS
wwwciesunic...FAILED - rsync error: unexplained error (code 255) at io.c(226) [sender=3.1.2]
wwwcome...SUCCESS

What can I do to fix it?

Thanks!

[ofir]

Hi fbarajas,

Thank you for your feedback,
It seems like your backup job was fail during the 'rsync ' process.

Please open a support ticket for our team to further investigate this issue.

Regards,
JetApps team.