Upgrade to version 4 fails

cPanel, Industry leading hosting platform with world-class support.
Post Reply
energizedit
Posts: 5
Joined: December 7th, 2017, 3:47 pm

Upgrade to version 4 fails

Post by energizedit »

Tried on 2 servers but both failed with same issue:

Error: Package: jetbackup-4.0.2-1.noarch (jetapps-stable)
Requires: jetmongod-cpanel >= 1.0.0

I see further up in the log --> Processing Dependency: jetmongod >= 3.4.2 for package: jetbackup-core-2.0.11-1.noarch

I guess that is different. Is there a way I can force install of jetmongod-cpanel ? Or is there a workaround for this?

Thanks
energizedit
Posts: 5
Joined: December 7th, 2017, 3:47 pm

Re: Upgrade to version 4 fails

Post by energizedit »

Support fixed the issue. Upgrade works fine now.
JetAppsClark
Staff Member
Staff Member
Posts: 21
Joined: October 4th, 2017, 4:40 am

Re: Upgrade to version 4 fails

Post by JetAppsClark »

We're glad to hear that this was resolved quickly :) Please let us know if you have any further questions!
Thank You,
Clark, JetApps Team
Post Reply