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upgrade from 3.1.35-1 to 4.0.4-1 .... Failed

Advanced Backup Manager for cPanel - More Information
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admin300
Posts: 2
Joined: October 31st, 2018, 12:39 am

upgrade from 3.1.35-1 to 4.0.4-1 .... Failed

Post by admin300 » October 31st, 2018, 12:55 am

hello,
I need your help
step by step:
1.
There is a new JetBackup version 4 available !
Auto update for this version is disabled, to perform a manual update please execute -

`/usr/bin/jetapps --update jetbackup`

NOTE: THIS VERSION WILL BE EOL AT JANUARY 1ST 2019
2.
#/usr/bin/jetapps --update jetbackup
3.
Updating jetbackup ......
- Updating to version 4.0.4.1.....Failed
4.
tail -f /usr/local/jetapps ........log
....
..
jetapps-stable 3.1.35-1

***********************************
***********************************
yum --skip-broken --showduplicates list jetbackup --disablerepo=* 2>/dev/null | awk '{print $3, $2}' | grep -E '^installed|^@/?jetapps-?'

@jetapps-stable 3.1.35-1

***********************************

admin300
Posts: 2
Joined: October 31st, 2018, 12:39 am

Re: upgrade from 3.1.35-1 to 4.0.4-1 .... Failed

Post by admin300 » October 31st, 2018, 5:19 pm

please I need assistance, we have several servers that can not be updated. What information do you need in jetbackup for your help?

JetAppsClark
Staff Member
Staff Member
Posts: 10
Joined: October 4th, 2017, 4:40 am
Contact:

Re: upgrade from 3.1.35-1 to 4.0.4-1 .... Failed

Post by JetAppsClark » November 1st, 2018, 2:06 am

Hello admin300,

Sorry for the inconvenience! In order for our Support Team to provide immediate assistance in resolving this issue, please submit a ticket by emailing support@jetapps.com or by using our contact form. We provide FREE 24/7/365 Support for any JetBackup related issues. If you have any other questions, please let us know.
Thank You,

Clark P
JetBackup.com – Fastest Growing cPanel Backup Software
JetBackup – Bare Metal Restores coming soon!

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