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How to stop frozen job in queue

Posted: June 25th, 2019, 10:18 am
by streametch
Hello,
How to cancel running job in queue? Job in queue with status 'Processing' almost 12 days. How to stop or kill this task?

Re: How to stop frozen job in queue

Posted: June 26th, 2019, 3:52 am
by JetAppsAnton
Hi Streamtech,

You can Force Stop jobs by going to WHM > JetBackup > Logs
Then click on the specific Job stuck on processing to expand additional options and select "Force Stop Process"

Best Regards,
Anton