JetBackup Community Forums

Hi

Can you help us how to configure hetzner box backup in jetbackup

Let me know

Hello visualwebhosting,

To better provide you with assistance on setting up your Hetzner Storage Box, please reach out to our 24/7 support team at support@jetapps.com and our team will gladly help in setting that up for you.

Best Regards,
Anton, JetApps Team.

Today have installed JetBackup 5, wanted to add destination - Hetzner Storage box, created ssh keys - https://docs.hetzner.com/robot/storage- ... -ssh-keys/..

When I use password got this error (IP is changed)

Error: Warning: Permanently added 'u12470X.your-storagebox.de,136.243.27.23X' (RSA) to the list of known hosts. Permission denied (publickey,password).


When I use Private key (/root/.ssh/id_rsa), then I can save destination but it still not working got error

Error: rsync: connection unexpectedly closed (0 bytes received so far) [sender] rsync error: unexplained error (code 255) at io.c(226) [sender=3.1.3]... JetBackup uses version 3.1.3, my Cloudlinux server 3.1.2..

In Settings -> Binary locations have tried to change Jetbackup to server rsync, but still same error (/usr/local/jetapps/usr/bin/rsync -> /usr/bin/rsync)...

Destination is saved, Jetbackup shows Disk Info size, Validate is working - Destination Validated Successfully


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Hello @kolapsnet,

We are very sorry to hear of this issue. We would highly recommend submitting a ticket to support@jetapps.com so we can check and advise if there are any configuration issues on your server.

In the meantime, we can see that for Hetzner Storage boxes only the /home/ directory is writable. Can you confirm you're backing up to a directory in /home and that you've used the relative path to that directory in JetBackup?

If the above does not resolve the issue, please do not hesitate to contact us via a support ticket.

Hi all!

I created a video explaining step-by-step how to connect Jetbackup to Hetzner Storagebox easily.
Just take a look, it's much more easy than you think and works absolutely AWESOME!

https://youtu.be/ML9X6Hb13eM

Regards

Jordi