How to stop frozen job in queue

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streametch
Posts: 1
Joined: June 25th, 2019, 10:15 am

How to stop frozen job in queue

Post by streametch »

Hello,
How to cancel running job in queue? Job in queue with status 'Processing' almost 12 days. How to stop or kill this task?
JetAppsAnton
Staff Member
Staff Member
Posts: 54
Joined: March 2nd, 2019, 2:40 am

Re: How to stop frozen job in queue

Post by JetAppsAnton »

Hi Streamtech,

You can Force Stop jobs by going to WHM > JetBackup > Logs
Then click on the specific Job stuck on processing to expand additional options and select "Force Stop Process"

Best Regards,
Anton
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Anton, JetApps Team
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