Invalid Machine ID provided after manual update

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zoli77
Posts: 3
Joined: December 8th, 2015, 1:29 pm

Invalid Machine ID provided after manual update

Post by zoli77 »

Hello,

I run a manual update from 3.0.60 to 3.0.62, after it i got the following error message in WHM: Invalid Machine ID provided after manual update - Error while trying to validate you License: Invalid Machine ID provided (----) for the IP 5.189.x.x on the product "JetBackupManager".

I purchased a yearly licence in 18/09/2015, IP not changed.

More details from IP and ID I can send via email if it is necessary.

Thanks
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idanbe
Staff Member
Staff Member
Posts: 30
Joined: October 22nd, 2015, 2:34 pm

Re: Invalid Machine ID provided after manual update

Post by idanbe »

Hello,

Please reissue your license in your client area
zoli77
Posts: 3
Joined: December 8th, 2015, 1:29 pm

Re: Invalid Machine ID provided after manual update

Post by zoli77 »

Thanks, it's works!
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