Serious Help Required

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serverxy
Posts: 3
Joined: February 20th, 2016, 6:49 pm

Serious Help Required

Post by serverxy »

Hello,

I have installed Jet Backup Mananger to my WHM panel, i added LFTP destination which i have from my another location to make backups of account. Then i added one job.

I got email that job is completed, i can also see backup folders of each account to my FTP. But from user's cpanel how they see there backups and restore them? Even from my WHM when i go to restore backup it is saying no accounts found.

Please tell me what i am doing wrong.
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idanbe
Staff Member
Staff Member
Posts: 30
Joined: October 22nd, 2015, 2:34 pm

Re: Serious Help Required

Post by idanbe »

Hello,

Please try to run the following command from the shell:

jbmcli -vfR clearcache

And report back with the output
serverxy
Posts: 3
Joined: February 20th, 2016, 6:49 pm

Re: Serious Help Required

Post by serverxy »

jbmcli -vfR clearcache
[20/Feb/2016 22:34:05 +0500] JBM Version 3.0.68
[20/Feb/2016 22:34:05 +0500] Force flag is on
[20/Feb/2016 22:34:05 +0500] Server Load: 0.38
[20/Feb/2016 22:34:05 +0500] Clearing backups cache...
[20/Feb/2016 22:34:06 +0500] truncating backups tables...DONE
[20/Feb/2016 22:34:07 +0500] Starting indexing backups from destinations...
[20/Feb/2016 22:34:07 +0500] Indexing destination 'BackupManager /home Safety'...DONE
[20/Feb/2016 22:34:08 +0500] Indexing destination 'cPanel Backup Dir'...DONE
[20/Feb/2016 22:34:08 +0500] Indexing destination 'Data Server'...DONE
[20/Feb/2016 22:34:27 +0500] Deleting backups downloads...DONE
[20/Feb/2016 22:34:31 +0500] Switching backups tables (From B to A)...DONE
[20/Feb/2016 22:34:32 +0500] Clearing backups cache succeed
serverxy
Posts: 3
Joined: February 20th, 2016, 6:49 pm

Re: Serious Help Required

Post by serverxy »

Now showing backups..

Do i need to do this all the time?

For this reason i changed server from LFTP to SSH i thought FTP is creating problem...

What is better LFTP or SSH?
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idanbe
Staff Member
Staff Member
Posts: 30
Joined: October 22nd, 2015, 2:34 pm

Re: Serious Help Required

Post by idanbe »

Hello,

The best backup destination is SSH
Saving only changes and saving lot of disk space

The clear cache is running after each job that run
Just set it on the job settings page
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