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hi,
I take this error from cpanel user went restore or download backup.
I disable Cloud Linux all work find.
it's somethink wrong in my configuratios?

[19/May/2016 09:46:02 +0300] JBM Version 3.0.81
[19/May/2016 09:46:02 +0300] Server process id "319066"
[19/May/2016 09:46:02 +0300] This restore was flagged from the IP Address "xx.xx.xx.xx"
[19/May/2016 09:46:02 +0300] Restore for the account bat...
[19/May/2016 09:46:02 +0300] Backup date "18 May 2016 05:55 PM"
[19/May/2016 09:46:02 +0300] Backup Location: ./----/accounts/bat/snap.2016-05-18.175506/----/homedir
[19/May/2016 09:46:02 +0300] Retrieving user homedir...DONE
[19/May/2016 09:46:02 +0300] Creating safety backup...DONE
[19/May/2016 09:46:02 +0300] sh: lve_suwrapper: command not found
[19/May/2016 09:46:02 +0300] Safety backup location - No files to backup
[19/May/2016 09:46:02 +0300] Connecting to backup destination...DONE
[19/May/2016 09:46:03 +0300] Checking if backup exists on destination...DONE
[19/May/2016 09:46:03 +0300] Files to restore...
[19/May/2016 09:46:03 +0300] /public_html/unnamed.jpg
[19/May/2016 09:46:03 +0300] Restoring files from backup...FAILED - sh: lve_suwrapper: command not found
[19/May/2016 09:46:04 +0300] Unable to copy backup file from destination

Hello,

Do you have CloudLinux installed on your server?

if not, Please go to JBM -> Settings -> Performance Settings.
and disabled the CloudLinux support.
also disable it from all jobs setings.