JetBackup Community Forums

hi
error :

25/Jul/2018 19:05:03 +0000] Databases
[25/Jul/2018 19:05:03 +0000] Grabbing...
[25/Jul/2018 19:05:03 +0000] Dumping Database 'tar_up' (Engine: MySQL)...DONE
[25/Jul/2018 19:05:03 +0000] Dumping Database 'tar_nwdb' (Engine: MySQL)...DONE
[25/Jul/2018 19:05:04 +0000] Dumping Database 'tar_tan' (Engine: MySQL)...DONE
[25/Jul/2018 19:05:19 +0000] Appending to archive...FAILED
[25/Jul/2018 19:05:19 +0000] [ERROR] tar: /usr/local/jetapps/usr/jetbackup/workspace/usersdata/tar.tar: Cannot read: Bad file descriptor
tar: At beginning of tape, quitting now
tar: Error is not recoverable: exiting now

[25/Jul/2018 19:05:19 +0000] [ERROR] Failed to execute backup types
[25/Jul/2018 19:05:19 +0000] Starting onBackupAccountEnd Hook...
[25/Jul/2018 19:05:19 +0000] 100% is done from the total progress
[25/Jul/2018 19:05:19 +0000]
[25/Jul/2018 19:05:19 +0000] Starting onBackupEnd Hook...
[25/Jul/2018 19:05:19 +0000] Push Notification Hook
[25/Jul/2018 19:05:19 +0000] Job Partially completed

please Help me !

Hi,

Sorry for inconvenience this may caused to you.

Can you please open a support ticket and provide your server SSH credentials ?
https://www.jetapps.com/support

Thanks,
JetApps team.