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Feature Showcase error Version 4.0.11

Posted: March 1st, 2019, 1:15 pm
by Sisytec
Version 4.0.11 | Current Tier STABLE
WHM v78.0.13 Locale: english

Any solution?
Thanks!
Emilio.

Re: Feature Showcase error Version 4.0.11

Posted: March 1st, 2019, 1:59 pm
by Sisytec
This bug is affecting all our servers...

We will deactivate auto updates to prevent this in the future :-(

Re: Feature Showcase error Version 4.0.11

Posted: March 2nd, 2019, 2:46 am
by JetAppsClark
Hi Sisytec,
We sincerely apologize for the inconvenience. Our Development Team is aware of and actively working on this issue, which currently affects JetBackup 4.0.11. We will provide an update as soon as possible once this issue is resolved. If you have any other questions or concerns in the meantime, we offer FREE 24/7/365 Support via support@jetapps.com.

Thank you.

Re: Feature Showcase error Version 4.0.11

Posted: March 3rd, 2019, 11:24 am
by ofir
Hi,

I'm sorry for the inconvenience this may cause to you.
Clearing your browser cache will solve it for you (Ctrl + Shift + R on most of the browsers).

This occurs due to the browsers cache mechanism and the HTML changes after the update.

We already have an internal case for implementing auto cache clean after updates.

Regards.