JetBackup Community Forums

Posted: **May 11th, 2023, 3:26 pm**

For a few days I have been facing a problem, jetbackup no longer transfers to the backup server, it remains stuck at 1% and when I give -strace p [id procces] I get the error:

Code: Select all

wait4(2864361, 0x7ffc6547897c, WNOHANG|WSTOPPED, NULL) = 0
select(12, [9 11], [], [], {tv_sec=0, tv_usec=500}) = 0 (Timeout)
wait4(2864361, 0x7ffc6547897c, WNOHANG|WSTOPPED, NULL) = 0
select(12, [9 11], [], [], {tv_sec=0, tv_usec=500}) = 0 (Timeout)
wait4(2864361, 0x7ffc6547897c, WNOHANG|WSTOPPED, NULL) = 0
select(12, [9 11], [], [], {tv_sec=0, tv_usec=500}) = 0 (Timeout)
wait4(2864361, 0x7ffc6547897c, WNOHANG|WSTOPPED, NULL) = 0
select(12, [9 11], [], [], {tv_sec=0, tv_usec=500}) = 0 (Timeout)
wait4(2864361, 0x7ffc6547897c, WNOHANG|WSTOPPED, NULL) = 0
select(12, [9 11], [], [], {tv_sec=0, tv_usec=500}) = 0 (Timeout)
wait4(2864361, 0x7ffc6547897c, WNOHANG|WSTOPPED, NULL) = 0
select(12, [9 11], [], [], {tv_sec=0, tv_usec=500}) = 0 (Timeout)
wait4(2864361, 0x7ffc6547897c, WNOHANG|WSTOPPED, NULL) = 0
select(12, [9 11], [], [], {tv_sec=0, tv_usec=500}) = 0 (Timeout)
wait4(2864361, 0x7ffc6547897c, WNOHANG|WSTOPPED, NULL) = 0

Backup info:
OS: CENTOS 07
CONNECTION: SSH - RSYNC
Tried connecting via SSH, SFTP, FTP, but same error.

Posted: **May 17th, 2023, 2:04 am**

Hello FiestaZero,

Can you try running the following commands to restart JetBackup and see if this resolves your issue?

Code: Select all

service jetmongod restart
service jetbackup5d restart

If this does not resolve your issue, please feel free to open a ticket with our 24/7/365 support team! You can do so by emailing support@jetapps.com

JetBackup Community Forums

Transfer files to backup server timeout.

Transfer files to backup server timeout.

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