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Problems with Backup Cleanup & Integrity Check Schedule

Posted: November 21st, 2023, 11:36 am
by wekecillo
I have problems with Backup Cleanup & Integrity Check Schedule, we got the error:
[ERROR] Operation too slow. Less than 1 bytes/sec transferred the last 120 seconds (cURL Error Code: 28)

and it greatly increases the load on the server when it tries to do this operation

Is there a way to disable "Backup Cleanup & Integrity Check Schedule" until I fix this?
Thanks!

Re: Problems with Backup Cleanup & Integrity Check Schedule

Posted: December 6th, 2023, 4:06 am
by JetAppsKevin
Hello wekecillo,

We do not allow users to disable the Backup Cleanup & Integrity Check because it is necessary for the object cleanup process. You can set the Backup Cleanup & Integrity Check Schedule setting to 90 days to delay when it will run and give yourself time to fix the error.

If you would like our tech support to look into the issue, please go ahead email us at support@jetapps.com, and we would be glad to help!

Best Regards,